Payment & Conditions

Payment & Conditions 

Istanbul Life ORG – Senguler Tourism is a Turkish destination management company, travel agency and an Art Gallery  based in Istanbul. Established in 1997 and licensed by the Association of  Turkish Travel Agencies (TURSAB). ( A Group Licence Number 4691)

Please feel free to do a quick search at Tursab’s web site (Association of Turkish travel agents) to check the authenticity of our travel agency and web site. Type in our agency ID ‘4691’ through the below link and click on ‘search’ to see our agency’s details; http://www.tursab.org.tr/en/travel-agencies/search-travel-agency

Where?


lesartsturcs-II-001-1Istanbul Life ORG – Senguler Travel is located in the center of Sultanahmet. .We are located near the entrance of the TOPKAPI Palace Museum Main Gate .After you see the main gate the of the palace you will walk from right side to all the way down to the sea and 2 mins walking that you will see our pink building on the right side of the street..
Adres : http://www.istanbullife.org/about-us/
Google Maps : https://goo.gl/maps/mvo7GzgwVMu


Istanbul Life ORG – Senguler Travel

Ishakpasa Caddesi No : 6 Cankurtaran Sultanahmet 34400 Istanbul, Turkey
Mail : info@istanbullife.org  and hakan_hacibekiroglu@yahoo.com
Contact :
Mr. Hakan HACIBEKIROGLU

When?
Each day we organise different cultural tours. For the activities please ;
http://www.istanbullife.org/cultural-toursworkshops/

Who ?
We organise small group or private tours as half day or Full Day, Art and Cultural Tours in Istanbul, Events and Organisations for Locals and Foreigners…

Payment and Billing
We accept Paypal and bank Payment for the purchases.

Shipping
We make the shipments  via DHL with Insurance. The products ships immediately after receiving the payment from the customers.  The prices of DHL are special to Istanbul Life ORG / Senguler Travel and they change according to destination and the weight. DHL does NOT ship to P.O Box and APO addresses.
Shipping via DHL takes 2-7 days on avarage according to the Delivery address.

Taxes and Duties
%18 VAT. is included in the order prices.

Cancellations ;
Deposit Payments are Non – Refundable.

If you paid in Full for the Tours, Workshops, Events or activities ;

  • 31 and more days prior to departure %100 full refund

  • 11-30 days prior to departure – 50% of total purchase amount

  • 4-10 days prior to departure – 70% of total purchase amount

  • Within 3 days prior to departure – 100% of total purchase amount ( No Refund )

  • Day of departure or no-show – 100% of total purchase amount ( No Refund )